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Attendance

Attendance

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I's quite simple, the club screwed up big time and I'm not referring to Derek I'm referring to his paid staff who let him down. They were not, in management parlance, pro-active enough. Remember, the one thing the Americans do have right is that "customer is King."

While I was collecting my tickets a dispute broke out between a chap who'd driven in from Chorley to collect some tickets and the ticket office who refused to issue them. He had been told by someone within the club he could collect them. I stood back and observed with horror how he was treated. It was a classic case of how not to treat a customer ! Truly unbelievable.

For the QPR game I had been told that the tickets I booked over the phone would be transferred over to the collection office from the ticket offfice on matchday at precisely 12.45. So I queued for my ticket in the ticket offcie queue only to discover that I had just wasted my time as the tickets had already been transferred to the collection point well ahead of schedule ! I then had to leave the ticket office queue to join a new queue, that being the collection point version and it by now stretcehd back to Sir Tom Finney Way. How would I have addressed this problem ? I would have briefed my stewards to go up and down the queue for the ticket office announcing "Tickets onsale right hand/ticket offcie queue. Those collecting pre-booked tickets please join the left hand collection point queue." It isn't rocket scientist stuff.

There is absolutely no defence for shambolic mis-management of this order. How is it that our club never seem to learn from their mistakes ?
Derek, I know you will read this and I hope you pursue it with those responsible because they let you down. The club's mision should have been to make those tickets READILY accessible and COMMUNICATE all relevant details to the the fans.
 
Well in that case Johnnyboy the fat pigs at the FL with their snouts in the trough ministerial style are going to have to be brought into the real world that so many ordinary, tax paying, none shirking, honest people have to live in and I hope that ultimately applies to the over paid and over pampered prima donna footballers even at our level.
 
Voldemort said:
I's quite simple, the club screwed up big time and I'm not referring to Derek I'm referring to his paid staff who let him down. They were not, in management parlance, pro-active enough. Remember, the one thing the Americans do have right is that "customer is King."

While I was collecting my tickets a dispute broke out between a chap who'd driven in from Chorley to collect some tickets and the ticket office who refused to issue them. He had been told by someone within the club he could collect them. I stood back and observed with horror how he was treated. It was a classic case of how not to treat a customer ! Truly unbelievable.

For the QPR game I had been told that the tickets I booked over the phone would be transferred over to the collection office from the ticket offfice on matchday at precisely 12.45. So I queued for my ticket in the ticket offcie queue only to discover that I had just wasted my time as the tickets had already been transferred to the collection point well ahead of schedule ! I then had to leave the ticket office queue to join a new queue, that being the collection point version and it by now stretcehd back to Sir Tom Finney Way. How would I have addressed this problem ? I would have briefed my stewards to go up and down the queue for the ticket office announcing "Tickets onsale right hand/ticket offcie queue. Those collecting pre-booked tickets please join the left hand collection point queue." It isn't rocket scientist stuff.

There is absolutely no defence for shambolic mis-management of this order. How is it that our club never seem to learn from their mistakes ?
Derek, I know you will read this and I hope you pursue it with those responsible because they let you down. The club's mision should have been to make those tickets READILY accessible and COMMUNICATE all relevant details to the the fans.
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moan moan moan winge winge winge......... anything positive to say about last night or last Sunday when we beat one of your other teams.
 
aston not moan, moan but reality, reality. Your type are incapable of analysing how things go wrong and unlike you matey I will go on record as saying it before the event on many occasions. Make no mistake this was a complete and utter balls up.

Now tell me do you think I'm making up the story about the chap in the ticket office or do you really think it happened ?

Derek needs to sit down with his staff and tell them their performance wasn't god enough. They must improve although the damage has now been done.
 
Voldemort said:
aston not moan, moan but reality, reality. Your type are incapable of analysing how things go wrong and unlike you matey I will go on record as saying it before the event on many occasions. Make no mistake this was a complete and utter balls up.

Now tell me do you think I'm making up the story about the chap in the ticket office or do you really think it happened ?

Derek needs to sit down with his staff and tell them their performance wasn't god enough. They must improve although the damage has now been done.
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one its ASHTON - a district of Preston - you should know this surely - two I don't know you so MATEY should not come into it - three did I say you made it up? - like many on here its all negative comments - we still have a chance of going up and its doom and gloom galore - finally in any business and life we all make mistakes - ie the ticket office
 
Voldemort said:
I's quite simple, the club screwed up big time and I'm not referring to Derek I'm referring to his paid staff who let him down. They were not, in management parlance, pro-active enough. Remember, the one thing the Americans do have right is that "customer is King."

QUOTE]

This made me laugh 🙂
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Voldemort said:
A real balls up by the club because they didn't release the tickets for general sale soon enough. The usual suspects however don't like asking such questions because they believe the "professionals" know best. Yeah sure guys. It's apparent they don't and because of their inept management tonight wasn't a sell out when it should have been.

And if anyone uses "cost" as an excuse then with TV dosh being paid on the night why the hell didn't they reduce prices in order to guarantee a sell out ?

The crowd did their bit tonight but neither Irvine nor his players repaid that support. It was a re-run of the Blackpool game. We were sceond best and I'm laughing my head off at those fans criticising Sheff.Utd's style of play. Tonight they played the football and they did it well while we were reduced to a team of carthorses whose only abiity was to lump the ball long and high to Parkin. Woeful Mr.Irvine. You well and truly blew it.
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Your not allowed to reduce prices, football league rules!!
 
Tiger's Eye said:
The figures just don't add up though.

The Town End was declared 'sold out' on our official website - 6,000

The home section of the Kop was declared 'sold out' - 2,000

The Finney was declared a couple of hundred tickets remaining (as of 4:50pm) - 7,900

The Pavillion was declared 'only a few individual seats available (not hundreds) - 3,100 (allowing for a small empty block of seats towards the kop)

Sheffield United had sold 2,300 at 10am (declared at the Sheffield end)

Does that not equate to 21,300?
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I agree, i dont get where the 4500+ empty seats where????????
 
I think there was about 2500 to 3000 empty seats on the KOP - mainly unsold Sheff Utd tickets and the segregation bit. One block of the IP did not seem to have been properly opened - presumaby for segregation again . Thata another 300 or 400 and the usual 400 seats in the middle/bottom of IP were not sold. So say 800 emoty seats in the stand. Of the other 1000 or so unsold tickets these were about 700 in the front rows and bottom corners and 300 in the executive areas.

I thought the attendance was a bit shy at first but probably right in the end.
 
manatwork said:
Friday night - live on Sky.

Probably about the same in terms of home support.

vQPR 18264 -500 away fans = 17764
vSheff U 19840 - 2000 away fans = 17840

To be fair - stop trying to be so fucking negative.
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The biggest two home fan attendances for at least 5 years ( i don't have data further back than that)
 
I think that like the Derby game there may possibly have been a mistake made in the attendance calculation. One thing is for sure there is something here that isn't adding up.
 
pneef said:
I wanted an extra ticket for a mate but couldn't get one. He's been on about 10 games this year but I always get them so he had no pne card = no ticket.

Putting them on general sale was no use because I already had mine by then. Nobody is going to want to pay £20 to watch the game on their own are they?

I just hope that if we get to Wembley there are some sensible ticketing schemes. 2 ticket per season ticket holder with any left over going on general sale. Simples.
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I get your point but after what they did for the Liverpool game i.e. no-one not on the database could get a ticket (it was always likely they would use this criteria again), if I'd have been on a few games this season but I wasn't on the database I would have then made sure that I was!!

Btw can you just go into mypne.com and register, or do you need to do it at the club?
 
Is that so Behindthe bog then why was there the mistak on the Deby attendance ?

This one remains an absolute balls up where if someone isn't on the database they are stigmatised and treated like crap. That is not the way you win new customers and build your fan base. It is a guaranteed formula for driving fans away. We don't need that as our team already excel in that sphere whenever there is a big occasion.
 
Voldemort said:
Is that so Behindthe bog then why was there the mistak on the Deby attendance ?

This one remains an absolute balls up where if someone isn't on the database they are stigmatised and treated like crap. That is not the way you win new customers and build your fan base. It is a guaranteed formula for driving fans away. We don't need that as our team already excel in that sphere whenever there is a big occasion.
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I wish they'd drive you away.
 
When you look at it the attendance was good last night we'd had a good crowd on last Sun for QPR the cost of watching two matches in one week is expensive. I went on on Sun with the kids and could not afford the tickets for Sheff Utd simple economics. Had to watch it on sky,
 
Although I agree the ticket sales were poorly managed by the club, thank goodness it wasn't a sell out. I'd hate to think anybody else would have spent good money watching such a poor performance.
 
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