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Ticket for Stoke help

Ticket for Stoke help

Cappy RSA

Cappy RSA

Joined
Sep 19, 2016
Messages
365
Location
Preston
As you may know I'm recently back in Preston went to the ticket office at Deepdale today to get a ticket for the Stoke game. The lady behind the counter asked for my membership number I dont have since I've only been back here 3 weeks. I asked to register. She then told me they aren't registering new members. I asked if I could buy a ticket without being a member she said I couldn't

So I cant register as a member and without that I cant buy a ticket for tomorrows game!!!!!!!!! Wonderful way of encouraging fans. I came back home and tried online to get a ticket and sure enough online purchase with a membership number doesn't work.

Words fail me. I was also going to buy the 3 for 2 Games deal. PNE are truly commercially astute. I dont know how to get a ticket now any ideas ?
 
As frustrating as it is, they’ve had to adopt that approach to prevent Liverpool fans registering and taking tickets in the home end

Might be worth ringing the office again and asking to speak to the manager to explain your situation. Once you explain you were going to buy the 3 for 2 I’m sure they’ll be happy to accommodate
 
jamesOB said:
As frustrating as it is, they’ve had to adopt that approach to prevent Liverpool fans registering and taking tickets in the home end

Might be worth ringing the office again and asking to speak to the manager to explain your situation. Once you explain you were going to buy the 3 for 2 I’m sure they’ll be happy to accommodate
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They're generally very good that way.
 
No joy I have an old membership number linked to an email that I cant access anymore. I phoned the club to explain this they said they'd get back to me but that was over an hour ago. In the meantime I'll get a mate to get me a ticket for Stoke but this isn't a great experience from a club that is hopefully get as many fans as possible. Luckily after over thirty years in Africa I'm used and accept such inefficiencies as part of life.
 
Cappy RSA said:
No joy I have an old membership number linked to an email that I cant access anymore. I phoned the club to explain this they said they'd get back to me but that was over an hour ago. In the meantime I'll get a mate to get me a ticket for Stoke but this isn't a great experience from a club that is hopefully get as many fans as possible. Luckily after over thirty years in Africa I'm used and accept such inefficiencies as part of life.
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Sounds like bad timing only due to the Liverpool game. If they have your 'old' membership number then I'm sure they'll sort you out with either a new one or allow a change in email address.
 
Cappy RSA said:
No joy I have an old membership number linked to an email that I cant access anymore. I phoned the club to explain this they said they'd get back to me but that was over an hour ago. In the meantime I'll get a mate to get me a ticket for Stoke but this isn't a great experience from a club that is hopefully get as many fans as possible. Luckily after over thirty years in Africa I'm used and accept such inefficiencies as part of life.
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BPIG - GBNF said:
In fairness mate any other time and it wouldn’t have been an issue. Trying to prevent plastic scousers.
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Tino said:
Sounds like bad timing only due to the Liverpool game. If they have your 'old' membership number then I'm sure they'll sort you out with either a new one or allow a change in email address.
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In fairness they are trying to keep plastics out... Well done I say.... Hope you get sorted.
 
Liberation happy to keep the plastics out but I'm not one. As of yet they've not phoned back or responded to my email. Despite that at least I've got a tic for tomorrow.
 
Got a call from a young lady at the ticket office this morning. All resolved they have linked my previous membership and created a new membership with my new details so I can now buy tickets for future games. They came good in the end and delivered great service to a very happy new member 🙂
 
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