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Whites World

Whites World

Mike

Mike

Joined
Apr 12, 2004
Messages
4,767
Location
Gods County of Cumbria
Are there many of you who are having problems with Whites World again with Digital Rights Management issues?

It seemed to be happening last week but was then sorted again. The problem returned for me again last night.

I just wanted to hear other views before I contact the Club or Premium TV.
 
Re: Whites World

This is the reply I got from them regarding this.


Hi ****,

Thank you for your request.

The reason this error occurred was that the content as being accessed from 6 different locations in the course of 3 days.

A significant volume of content which is provided on an exclusive basis to subscribers is being made available on the Internet.

We have reset your account

(this has been tested and is working) you can access all of the content on the site, please keep this information private. Be aware that this website now uses Microsoft DRM which means you can only access this content if you are using IE and Windows machines. It will not work on any other browsers or machines.

All of the VOD content on the site has got the DRM software on it so you will need to download a license to view the content. Once you have downloaded this license once you will not need to do this again as the requesting of a license will be done as part of your system processes.

We apologise for the inconvenience.

Regards

Web Support
Click to expand...
 
Re: Whites World

Bloody hell, Ive been chasing this problem around for a couple of weeks, thought it was something I had done at my end.
Thanks for the input
 
Re: Whites World

I have the problem aswell, but seeing as i'm always jotting between uni an preston could be the reason
 
Re: Whites World

Gah, I personally think it's not right to make it exclusive to Windows machines and restrict it to IE. I personally have Windows but I'm planning on changing to Mac and currently use Firefox. Why are they alienating users? I don't think I'll renew my subscription, this is ridiculous.
 
Re: Whites World

I use my laptop (anywhere), my home PC (always at home) and assorted work PCs and have had no problem with IE.
My colleague has much the same usage pattern as me with his Bees World (Brentford) using Firefox and moans about this problem all the time.

This is down to the way Premium TV right their web site ie badly.
 
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