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Patron status not retained

Patron status not retained

Drunks said:
Hi. I seem to have lost patron status. Paid up a couple of days ago. Thanks
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Will add it back but did you get an email with a transaction ID you can send one of us? Server logs show you are due to renew on 2nd Feb. Trying to figure what is happening. Thanks for anything you have that can help us check
 
Hello All.

Sorry about all the issues we are currently having with the patron upgrade system.

This is following a developer upgrade to the forum software which has caused mulitple glitches.

I am working on a fix but in the meantime, llease continue to let us know if you have any issues.

Thanks for your continued support.
 
I think my patron status was by annual PayPal subscription but is that finished now?

Do I need to sign up to one of the new options?

I think I last paid in January 2025
 
Deepdale roar said:
I think my patron status was by annual PayPal subscription but is that finished now?

Do I need to sign up to one of the new options?

I think I last paid in January 2025
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It looks like you will renew on February 2nd normally so keep an eye for the mail. It may hit the same glitch that we are seeing with some renewals sorry. Just post on here if you do see your status lapse but we’re trying to check the logs more often to fix it for patrons

Thanks to all for your support
 
Yes, I have now renewed OK but at the old rate of £5.50!

I do not seem to be able to amend the payment amount with PayPal, so I have had to cancel the ongoing payment and will have to reinstate it at £10 for next year.

Can I send a one-off payment of £4.50 to make up the difference for this year and if so how?
 
Deepdale roar said:
Yes, I have now renewed OK but at the old rate of £5.50!

I do not seem to be able to amend the payment amount with PayPal, so I have had to cancel the ongoing payment and will have to reinstate it at £10 for next year.

Can I send a one-off payment of £4.50 to make up the difference for this year and if so how?
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Afternoon @deepdaleroar

Thanks for the continued support. Have sent you a link via email.
 
Similar issue for me also I think. Patron status not showing. Looking at bank records I paid £4.50 on 11 apr 25 and £10 on 24 nov 25. If I remember correctly, this was a manual top up when the price went up. Happy to pay up if I do owe anything. Will the auto renew still work? Thanks
 
Have these weird little areas of no man's land between messages always been there?

My eye holes are detecting something different when scrolling and I can’t work out what.

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Preston1880 said:
Have these weird little areas of no man's land between messages always been there?

My eye holes are detecting something different when scrolling and I can’t work out what.

View attachment 32458
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Have changed the font to make it easier to read and very small styling updates.

A few more under the bonnet changes but thats all
 
Afternoon All.

Apologies once again for the issues we have had with patron renewals.

Following a lot of stress and time I believe this has now been resolved.

If anyone has any more issues in the future please let us know.

Many thanks for your continued support and keeping us add free.
 
Hi fellas.

Same issue here.

Renewed a few weeks ago but only just noticed I don’t have it as I can’t post more than 5 messages a day and can’t DM!

I think @MBcha sorted it out for me last time so please could one of the mods look into it again?

Thank you 👍
 
Warton PNE said:
Hi fellas.

Same issue here.

Renewed a few weeks ago but only just noticed I don’t have it as I can’t post more than 5 messages a day and can’t DM!

I think @MBcha sorted it out for me last time so please could one of the mods look into it again?

Thank you 👍
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Every cloud after a terrible match
 
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