Patron status not retained

Patron status not retained

OB1 said:
How do you work out when your patronage expires? I was sure it would’ve run out before the end of the year but I’ve still got the badge

I paid via PayPal so don’t think it’ll have auto-renewed based on what you said about the payments
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If you click your username top right and “Account upgrades” if you scroll down it should show purchased upgrades and an expiry date

Cheers for the support as ever.(though it does show as no active upgrade on this side! The change in price has messed a bunch of PayPal renewals I think)
 
jakehake said:
If you click your username top right and “Account upgrades” if you scroll down it should show purchased upgrades and an expiry date

Cheers for the support as ever.(though it does show as no active upgrade on this side! The change in price has messed a bunch of PayPal renewals I think)
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Yeah exactly that. It shows me the option to purchase each and no active upgrade but I still have all my patron privileges?
 
OB1 said:
Yeah exactly that. It shows me the option to purchase each and no active upgrade but I still have all my patron privileges?
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We have two options then I think. You get tarred and feathered if I remove your status or you can activate one of the new options. As I say, I think the payment system hasn’t coped with the change in options of patronship so a failed renewal hasn’t removed from some, but a failed payment on the newer prices will cause it to automatically remove. Will flag that we may have more in this position. Cheers for letting us know
 
jakehake said:
We have two options then I think. You get tarred and feathered if I remove your status or you can activate one of the new options. As I say, I think the payment system hasn’t coped with the change in options of patronship so a failed renewal hasn’t removed from some, but a failed payment on the newer prices will cause it to automatically remove. Will flag that we may have more in this position. Cheers for letting us know
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Me and my big mouth
 
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